Once your order and payment are confirmed, our team will begin processing your order. You’ll receive an email update once your order has been prepared for shipment. If any additional details are required, our customer care team will contact you directly.
All prices are listed in USD. For convenience, you may view approximate prices in other currencies using the selector at the top of the page. Your payment will still be processed in USD, and your bank may apply a small exchange fee depending on your local currency.
We accept major credit and debit cards, including Visa, Mastercard, and American Express, as well as PayPal. All payments are processed securely to ensure a safe and seamless checkout experience.
If your payment was unsuccessful, it may be due to a temporary issue with your bank or card provider. We recommend trying again with another payment method or contacting your bank to authorize the transaction.
If the issue continues, please reach out to our Customer Service team at eegenstudio@gmail.com, and we’ll be happy to assist you in completing your order.